COVID 19 - Lockdown Services


The showroom in Hitchin is back open but we're delighted to still be able to also offer the following online services: 

Online Consultations

Whether you're looking for the perfect gift, a ring for a special occasion, or some advise on fine jewellery in general, our team are available for virtual consolations.

Book a Zoom, Skype or Facetime video consultation here and our experts will help you browse and choose the perfect piece from the comfort of your own home. 

Ring Clean & Polish Service

Get the sparkle back with a Gatwards clean and polish. Bring or send in your ring and we'll restore it's original sparkle and beauty with a professional clean and polish by our talented jeweller in our in-house studio. Please book and appointment to discuss your requirements and a convenient time to bring or send your ring in. Gift vouchers available.


We can arrange socially distant, in-person deliveries to local addresses by prior arrangement. We can also post out any online orders by next day special delivery.

The safety of our customers and staff is of the utmost importance to us and we are delighted to be able to offer this level of service inline with current government guidelines.

For all other enquiries, please contact us via email on